Shipping Policy

Shipping Policy – Échelon Fashion Store

Thank you for shopping at Échelon Fashion Store! We aim to provide you with a seamless shopping experience, and part of that is ensuring fast, reliable shipping. Please take a moment to review our shipping policy below:

1. Order Processing Time

  • Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Order Confirmation: Once your order is confirmed, we will send you an email with the details of your order and an estimated shipping timeline.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivery takes 3-7 business days, depending on your location.
  • Expedited Shipping: Delivery takes 1-3 business days (available at checkout for an additional fee).

Please note that delivery times are estimates and may vary based on factors such as weather conditions, holiday periods, or any delays caused by our shipping partners.

3. Shipping Rates

  • Shipping costs are calculated based on the weight and destination of your order. You will see the exact shipping costs at checkout before you complete your purchase.
  • Free Shipping: We offer free standard shipping on orders over $50 within [your country]. Check our promotions or the checkout page for more details on any current shipping offers.

4. International Shipping

  • Countries We Ship To: We currently offer international shipping to select countries. Please check the checkout page for a list of available countries.
  • Customs and Import Duties: International shipments may be subject to customs duties, taxes, or fees upon arrival in your country. These additional charges are the responsibility of the customer and are not included in the shipping fees.

Delivery times for international shipments may vary based on the destination, and customs clearance can cause delays.

5. Tracking Your Order

Once your order has shipped, we will provide you with a tracking number. You can track your order through the carrier’s website or by using the tracking link provided in your shipping confirmation email.

6. Address Accuracy

Please double-check your shipping address before completing your order. We are not responsible for delays or errors that occur due to incorrect or incomplete address information provided at checkout.

7. Shipping Issues & Delays

If your order has not arrived within the expected delivery time, or if you have any concerns about your shipment, please contact us at [insert contact email/phone number]. We will work with our shipping partners to resolve any issues as quickly as possible.

8. Lost or Damaged Packages

While we take every effort to ensure your order arrives in perfect condition, we are not responsible for lost, stolen, or damaged items once the package has been handed over to the shipping carrier. Please contact the carrier directly if you believe your package has been lost or damaged during transit.

9. Returns & Exchanges

Please refer to our [Return & Exchange Policy] for more details on how to return or exchange items.

10. Contact Us

If you have any questions or concerns about our shipping policy, please feel free to reach out to us:

Échelon Fashion Store
Email: [echelonfashionstore@echelonfashionstore.com]